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Email Scrubber

Welcome to the Email Scrubber Installation Guide.  In a matter of minutes, we will have you up and running with Email Scrubber. 

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Email-to-case is an out of the box Salesforce feature that allows for email correspondence with customers. The feature is effective in managing cases and tracking email conversations. The feature, however, can be problematic when multiple conversations exist in a single case and/or when dealing with a high volume of interactions.

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The Email Scrubber application provides the ability to identify emails messages, archive email messages, and finally purge email messages.

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The Email Scrubber application provides two primary means of identifying email messages; targeted detection and redundant detection. Choose the appropriate option based on your specific instance and your needs. 

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Targeted Detection

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Email Scrubber Targeted Detection leverages data filters to identify, flag, and archive email message data.

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Email Scrubber Targeted Detection provides the most aggressive approach for reclaiming your overall data storage.  This is the most popular option available.

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For a more conversative approach, see Redundant Detection.

Additional Information

Email Scrubber Calculator Page

Leverages the Email Scrubber Calculator to determine the data storage impact of Email Scrubber.

Email Scrubber Net Savings Report

The Email Scrubber Net Savings Report provides the total data storage savings achieved by your Email Scrubber implementation.

Final Purge Archived Records

Archived Email Message object records can be final purged with the Email Scrubber Purge Batch

Consolidated Email Display LWC

Leverage the Email Message Plus Archive components to display email messages and archived email messages in a consolidated view.

Archived Email Message Object

Email Scrubber archived emails are stored in the Archived Email Message object

Redundant Detection

Email Scrubber Redundant Detection leverages email header data to identify, flag, and archive email message data.

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