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Introducing Email Scrubber 7.3 — Has Archive Record and Case Activity Feed Posts
You asked for more flexibility... and with Email Scrubber 7.3, we're delivering exactly that. This release is all about one theme... archiving your email data without losing the context around it. We are delivering two new features. A Case-level archive indicator Feed items for archived emails Feature 1: The "Has Archived Records" Case Flag Here's a question your support agents ask all the time: "Is this everything, or is there more history somewhere?" Until now, there was n

Sean Fielding
Jul 113 min read


Introducing Email Scrubber 6.7 — Precision Targeting, Smarter Compliance, Zero Guesswork
You asked for more control. You asked for broader coverage. And with Email Scrubber 6.7, we’re delivering exactly that. New: Targeted Detection Beyond Cases Case‑related email messages are still the biggest source of storage bloat in most orgs — but we know your world isn’t always Case‑centric. Many teams rely heavily on Opportunities, Accounts, and other business objects, and their email history deserves the same lifecycle intelligence. With 6.7, Email Scrubber now supports

Sean Fielding
Apr 151 min read


It’s Not a Bug — "It’s a Design Flaw With Significant Financial Consequences"
Email Messages + Einstein Activity Capture = A Surprise Storage Bill Email Message - [Insert My Standard Statement Here] I drone on (relentlessly, unapologetically) about how EmailMessage is one of the very few objects in Salesforce where storage is calculated based on actual bytes consumed, not record count. It's what makes me fun at parties. EmailMessage records can quietly eat 30... 50... 80% of your entire data storage allocation without anyone noticing until it's too lat

Sean Fielding
Apr 132 min read
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