You asked for more control. You asked for broader coverage. And with Email Scrubber 6.7, we’re delivering exactly that. New: Targeted Detection Beyond Cases Case‑related email messages are still the biggest source of storage bloat in most orgs — but we know your world isn’t always Case‑centric. Many teams rely heavily on Opportunities, Accounts, and other business objects, and their email history deserves the same lifecycle intelligence. With 6.7, Email Scrubber now supports targeted...

Email Messages + Einstein Activity Capture = A Surprise Storage Bill Email Message - [Insert My Standard Statement Here] I drone on (relentlessly, unapologetically) about how EmailMessage is one of the very few objects in Salesforce where storage is calculated based on actual bytes consumed, not record count. It's what makes me fun at parties. EmailMessage records can quietly eat 30... 50... 80% of your entire data storage allocation without anyone noticing until it's too late. It’s why any...

Incorrect Email Forwarding can cause data storage issues