Email-to-Flow

This post will walk you through the steps required to create an Email to Opportunity process. If you are unfamiliar with Email-to-Flow,...

Email Scrubber for the win!

I know... I know. I started asking that same question back in 2022. At the time, the new threading behavior was a promising...

If you are leveraging Email-to-Case, chances are you are dealing with social media logos associated with email signatures. Why worry...

What is a Connected App? A connected app is a framework that enables external applications to integration with your Salesforce instance. ...

Case Deflection We all know about Case Deflection. As a refresher, Case Deflection is a set tools and processes that are put in place to...

This post will walk you through the steps required to parse an email address into two parts: the user name and the domain. If you are...

Introducing the Sproket Logic Urgency Box . Introducing the Sproket Logic Urgency Box. What's the Sproket Logic Urgency Box? The Urgency...

Email-to-Flow is available on the Salesforce Appexchange. I love Email-to-Flow! I can finally control our complete Email-to-Case...

This post will walk you through the steps to detect language leveraging Email-to-Flow. If you are unfamiliar with Email-to-Flow, take a...

This post will walk you through the steps of building an Email-to-Opportunity process leveraging Email-to-Flow. If you are unfamiliar...

It's a common Email-to-Case complaint. If a customer creates an email with multiple service email addresses (in other words, multiple...

In our previous post, Email-to-Flow, let’s deal with some spam (Microsoft 365) , we discussed our Get Spam Level Apex action. This Apex...

This series of posts will walk you through the steps of building an Email-to-Lead process from scratch leveraging Email-to-Flow. If you...

This series of posts will walk you through the steps of building an Email-to-Lead process from scratch leveraging Email-to-Flow. If you...

This series of posts will walk you through the steps of building an Email-to-Lead process from scratch leveraging Email-to-Flow. If you...

This series of posts will walk you through the steps of building an Email-to-Lead process from scratch leveraging Email-to-Flow. If you...

Do a quick Google search and you will quickly discover a number of formulas claiming to accurately generate a valid Salesforce...

In you want a quick summary of the new threading behavior, that a look at our  Thread Id versus Email Header  post. In this post, we...

In you want a quick summary of the new threading behavior, that a look at our Thread Id versus Email Header post. In this post, we...