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Installation - (3) Create File Wipe Library

The File Wipe functionality compares new email attachments against a library of known files. When the contents of an email attachment matches a file in the File Wipe library, the appropriate action is taken.

(1) Navigate to Files

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(2) Navigate to Libraries

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(3) Create a new Library and remember the name.

(4) Assign access to the library for any running users leveraging the File Wipe functionality.

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- The running user associated with the Email-to-Case process

- The running user associated with any File Wipe batches

- The running user associated with any flows leveraging File Wipe

- Any user leveraging the File Wipe audit to add new files to the File Wipe library

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