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What is a Connected App? A connected app is a framework that enables external applications to integration with your Salesforce instance. ...

Case Deflection We all know about Case Deflection. As a refresher, Case Deflection is a set tools and processes that are put in place to...

What's in the latest version of Email Scrubber ? Let's take a look. Now with more Bit Bloat Blocking We are constantly tweaking the Bit...